My Tracking Hasn’t Been Updated (UK)

Modified on Wed, 11 Dec, 2024 at 8:17 AM

After placing your order, please allow 1–3 working days for production before your order is shipped.



Once your order is shipped, the courier will provide tracking updates. Depending on their route and the volume of packages, updates may occur daily or take several days. If no tracking updates are available after 7 working days, please reach out to our customer support team for assistance.


Courier Information:



For real-time updates on courier disruptions, please check the courier's website directly.


DHL: https://www.dhl.com/gb-en/ecommerce/uk/help/live-service-updates.html

FedEX: https://www.fedex.com/en-gb/service-news.html

EVRi: https://www.evri.com/service-status

Royal Mail: https://www.royalmail.com/service-update

Whistl:

https://www.whistl.co.uk/contact#:~:text=If%20you%20are%20a%20member,track%20domestic%20and%20international%20parcels

If you need further assistance or would like to report an issue, please click the "Submit a Ticket" button located on the right-hand side of the screen or in the menu. You can also click here.

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