You can cancel your order only if it has not entered production. Once production begins, cancellations are no longer possible.
Since production may start as early as one business day, please contact us (USA) & contact us (UK) immediately with your order number if you wish to cancel.
To help us assist you faster, please mention your concern in the subject line of your email.
If you need further assistance or would like to report an issue, please click the "Submit a Ticket" button located on the right-hand side of the screen or in the menu. You can also click here (USA) or click here (UK)
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